5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/16/2021
Customer Review
Thank you for your prompt response to my heater.
A repairman was at my door in 15 minutes on a Saturday! He was courteou...
Thank you for your prompt response to my heater.
A repairman was at my door in 15 minutes on a Saturday! He was courteous and cleaned up after himself when he was done.
Prior to his departure he took the time to give me some tips on how to keep my place warm on such cold days.
5 star work. Thank you!
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By: Kim A.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/15/2021
Customer Review
Very good apartment complex
Very good apartment complex
By: Stephanie M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/10/2021
Customer Review
The maintains people here are amazing! I work nights and a low battery fire alarm going off during the day isnt conduciv...
The maintains people here are amazing! I work nights and a low battery fire alarm going off during the day isnt conducive for sleep. But they came that morning, and did exactly what i asked when entering my apartment. The person was extremely respectful and kind. This apartment complex has gone above and beyond with their services. Exceptional.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/10/2021
Customer Review
Steven is an amazing tech! Hes always so helpful and respectful and in a very timely manner.
Steven is an amazing tech! Hes always so helpful and respectful and in a very timely manner.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/5/2021
Customer Review
Very Efficient when we call for service. Lately I see workers cleaning the surrounding and thats so important to us. Ove...
Very Efficient when we call for service. Lately I see workers cleaning the surrounding and thats so important to us. Overall very pleased.
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By: Celeste R.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/4/2021
Customer Review
The maintenance team is amazing! I had a leak in my ceiling and they responded within hours to get it fixed. I reported ...
The maintenance team is amazing! I had a leak in my ceiling and they responded within hours to get it fixed. I reported the issue Thursday, they came to check it out that same day. Then had roofers out on Monday and patched the holes Tuesday. The team is very personable as well! James called me several times to give me updates and Scott did great work inside. You can't even tell there was a leak there.
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By: Nicole G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/31/2021
Customer Review
We love Windsor at Pinehurst! Our apartment has a nice open floor plan and nice appliances and floors. We love taking ou...
We love Windsor at Pinehurst! Our apartment has a nice open floor plan and nice appliances and floors. We love taking our dog on walks throughout the complex. Its also in a good area of town.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/23/2021
Customer Review
Everyone is so great here. Friendly, helpful and prompt when you put in a maintenance request
Everyone is so great here. Friendly, helpful and prompt when you put in a maintenance request
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/16/2021
Customer Review
I love this community! The service when there is an issue is amazing! It is so fast and efficient and the staff is so fr...
I love this community! The service when there is an issue is amazing! It is so fast and efficient and the staff is so friendly and nice!
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By: Ashleigh L.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/14/2021
Customer Review
Steven on maintenance at Windsor at Pinehurst Lakewood CO helped fix our garage door and the key pad and reprogrammed ou...
Steven on maintenance at Windsor at Pinehurst Lakewood CO helped fix our garage door and the key pad and reprogrammed our clickers and then took the time to YouTube how to program both our cars to be programmed to open the garage too. Went the extra mile!
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By: Jocelyn H.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/9/2020
Customer Review
I have really enjoyed my time here. This is definitely my best apartment rental experience. Even when the property chang...
I have really enjoyed my time here. This is definitely my best apartment rental experience. Even when the property changed management, Windsor at Pinehurst has done a great job making a seamless transition. The staff makes me feel seen and known. Most places make you feel like you are another rent check. Not Windsor at Pinehurst. Shout out to the Maintenance crew. They are professional and do a great job! Work is completed in a timely manner and it is complete work. Thank you!
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/6/2020
Customer Review
Weve had a great experience here and each time weve called maintenance theyve been so pleasant and helpful.
Weve had a great experience here and each time weve called maintenance theyve been so pleasant and helpful.
By: Richard S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/4/2020
Customer Review
It was very easy and smooth process moving here. I love the amenities and the surroundings of the complex.
It was very easy and smooth process moving here. I love the amenities and the surroundings of the complex.
By: Taylor S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/16/2020
Customer Review
I needed an extra key, call on Sunday and only one guy in the office. He said maintenance will reach out tomorrow. On my...
I needed an extra key, call on Sunday and only one guy in the office. He said maintenance will reach out tomorrow. On my way to work in the morning on Monday I get a call asking where I would like my key. Fast and professional service.
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By: Justin J.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/23/2020
Customer Review
Very nice quality apartment. We love the floors, lighting, and appliances. The balcony is a nice perk too. We also love ...
Very nice quality apartment. We love the floors, lighting, and appliances. The balcony is a nice perk too. We also love the walking areas and the dog park! The landscaping is always beautiful.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/20/2020
Customer Review
Had a few different maintenance request since being here and I've had quick response and no issues whatsoever.
Had a few different maintenance request since being here and I've had quick response and no issues whatsoever.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/8/2020
Customer Review
We are extremely pleased with the management and maintenance staff throughout the past 2 years. Very friendly and courte...
We are extremely pleased with the management and maintenance staff throughout the past 2 years. Very friendly and courteous every time we had to address an issue or need.
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By: Peter B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/8/2020
Customer Review
I love Windsor it's the first time we felt at home.
I love Windsor it's the first time we felt at home.
By: TAna H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/5/2020
Customer Review
Many thanks to Steven for getting up in the middle of the night to change our garage door lock after we discovered an in...
Many thanks to Steven for getting up in the middle of the night to change our garage door lock after we discovered an intruder in our unit. His willingness to show up in the middle of the night to address the issue immediately was much appreciated. Plus he really went the extra mile to ensure our peace of mind by changing the lock immediately.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/5/2020
Customer Review
Windsor properties are amazing!
The only downfall has been the grills and wood burning decorations being used on the por...
Windsor properties are amazing!
The only downfall has been the grills and wood burning decorations being used on the porches and balconies of the residences. There are at least 3 being used in each building across the property. Being a retired United States Marine I have asthma after my tours of duty. I have been to the ER twice since I moved in due to this situation. It would be awesome if the rules would be enforced.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/2/2020
Customer Review
Always responds quickly and they do a great job.
Always responds quickly and they do a great job.
By: David S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/26/2020
Customer Review
I love how peaceful the area is , I love how fancy the apartments are and the staff are great .. if I had to live her my...
I love how peaceful the area is , I love how fancy the apartments are and the staff are great .. if I had to live her my whole life I totally would .. I 100% recommended living at Windsor at Pinehurst
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By: Nancy V.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/26/2020
Customer Review
Fantastic staff! Never had any issues with service or any other matter.
Fantastic staff! Never had any issues with service or any other matter.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/25/2020
Customer Review
Very professional and kind. All of them explained what I didnt understand and if they werent able to fix the issue they ...
Very professional and kind. All of them explained what I didnt understand and if they werent able to fix the issue they called in someone.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 5/19/2020
Customer Review
The Windsor at Pinehurst apartments are well-maintained and have very good on-site management. I have been here a little...
The Windsor at Pinehurst apartments are well-maintained and have very good on-site management. I have been here a little over eight months and have not experienced anything negative relating to my neighbors or management. The complex is in a nice area of town close to many amenities.
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By: Benjamin L.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/14/2020
Customer Review
I enjoy living at Windsor because its safe and friendly. They take care of issues when you request service.
There are al...
I enjoy living at Windsor because its safe and friendly. They take care of issues when you request service.
There are all ages living here. Families, singles, and seniors. Good mix
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By: Karen N.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/13/2020
Customer Review
The maintanence department and staff at Winsdore is very profeaional. Whenever I have had any issue, things have been ta...
The maintanence department and staff at Winsdore is very profeaional. Whenever I have had any issue, things have been takem care of within 30min to am hour. Steven is exceptional.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/24/2020
Customer Review
ww Love our new apartment and the amenities it has to offer! We are looking forward to the summer and when the COVID-19 ...
ww Love our new apartment and the amenities it has to offer! We are looking forward to the summer and when the COVID-19 is all done with so we can enjoy it!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/20/2020
Customer Review
Phenomenal maintenance team! They are knowledgeable, respectful, and always completes work within a reasonable timeline....
Phenomenal maintenance team! They are knowledgeable, respectful, and always completes work within a reasonable timeline. Made our stay at this apartment complex very pleasant and hassle free.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/18/2020
Customer Review
Very timely, professional response.
Very timely, professional response.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/17/2020
Customer Review
We have really enjoyed our time at Windsor at Pinehurst. Coming from out of state and never lived in an apartment prior ...
We have really enjoyed our time at Windsor at Pinehurst. Coming from out of state and never lived in an apartment prior to this, I am pleasantly surprised and deeply appreciate the staff and grounds maintenance people. They are fantastic.
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By: Carl G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/14/2020
Customer Review
James did a fantastic job fixing our dishwasher. He had the part on hand and our dishwasher was fixed less in less than ...
James did a fantastic job fixing our dishwasher. He had the part on hand and our dishwasher was fixed less in less than 24 hours from the time we submitted the report. He was very friendly, too.
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By: Donald G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/2/2020
Customer Review
I really like the community, staff and the neighbors I have met. The management is very responsive and quick to deal wit...
I really like the community, staff and the neighbors I have met. The management is very responsive and quick to deal with repairs, etc. I have lived here 2 years and hope to renew my lease for another year.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/29/2020
Customer Review
Great people, great team, great services. Regard minor issues issues, attentive to all our needs.
Great people, great team, great services. Regard minor issues issues, attentive to all our needs.
By: Huizhen C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/23/2020
Customer Review
Second to none maintenance team. They are quick to respond and always do excellent work. They are respectful of my time ...
Second to none maintenance team. They are quick to respond and always do excellent work. They are respectful of my time and home when they enter. AWESOME TEAM!!!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/18/2020
Customer Review
Love it here. Staff is amazing and very responsive. Its quiet and it feels like home.
Love it here. Staff is amazing and very responsive. Its quiet and it feels like home.
By: Jennifer K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/18/2020
Customer Review
Great community to live in and the staff are very professional and kind.
Great community to live in and the staff are very professional and kind.
By: Certified Resident
Source: Kingsley
